insight6 – Customer Experience Specialists

Are you an ambitious and passionate Business Owner, Managing Director, or Marketing Director, who often say you have a good business and good people, but you get:

  • Frustrated as the team are not always delivering to the standards set
  • Concerned as you need to retain and gain more customers
  • Anxious as face to face, phone interactions and web enquires are handled well with existing and potential customers, but you are missing out on money, as opportunities are lost

If any of the above resonates with you, then I would love to meet you

This is a ‘no cost’ offer to the first 10 businesses who respond.

What can you expect?

We will look at stage 1 of our ICX6 Customer Experience Model “Inspire” where you are provided time out of your business, to plan, prepare and think about what your customers and your team, see, feel and hear NOW in your business, to then look at what they will see, feel and hear in the FUTURE.

If you deliver a good to great Customer Experience now, what plans do you have in place to keep improving in the future?

You will go away with ideas and thoughts on how to keep improving, which helps you to stay ahead of your competitors.

If you wish to know, please contact me on 07901 547595, or email michelle.rust@insight6.com

about insight6

insight6 is the Customer Experience (CX) specialist with a team covering the entire UK and Ireland. We work with over 1200 clients to measure, through our range of CX tools, the entire end-to-end customer journey.

Customer Experience is fast becoming the number one reason why a customer would choose your business and by 2020 it will overtake price as the key brand differentiator.

Using our unique icx6 model, insight6 can partner you to map, train and motivate your team to provide an unforgettable customer experience.

When you work with insight6, transformation comes as standard.