Minutes and Note Taking


Member Price:  
1 day
Non-Member Price:  
Lunch Provided:  

DATE:   10.06.2019

LOCATION:   Albion House

TIME:   9:30

DATE:   18.11.2019

LOCATION:   Albion House

TIME:   9:30

Course Overview

Taking notes and writing minutes are thankless tasks that most people try to avoid. However, every organisation needs the vital communication process that includes meetings and these meetings must be recorded. This highly participative course looks at the techniques required to ensure accurate, concise and readable minutes.

This course is designed for those who find:

  • Note taking a nightmare
  • Knowing what to include and leave out
  • Avoiding ambiguity a problem


This course will endeavour to make the whole process easier, achievable and even fun.

Structure of the Day

09.30 – 10.45

  • Introduction
  • Let’s look at the problems
  • The communication process
  • The art of active listening
  • Effective note taking to make life easier

11.00 – 12.30

  • What is ‘plain English’ and how we can use it
  • Words
  • reducing the ‘Fog Factor’
  • Making sentences effective
  • Writing less to achieve more


13.00 – 14.30

  • Overcoming ambiguity
  • Making punctuation your friend
  • The importance of team working with the chairperson
  • The need to be assertive to succeed
  • Preparing agendas with the chairperson

14.15 – 16.00

  • Layout and templates
  • Fonts and factors to making the minutes more readable
  • Proof reading skills
  • Terminology to impress


This course is based on discussion and exercises and comes with all relevant handouts to help the learner.

The Trainer

Steve Bracey first got involved with training when working as a senior manager for a national retailer.

It was his desire to progress his training skills that led him to set up his own consultancy marketing, preparing and presenting training courses and seminars for clients including various Chambers of Commerce as well as SME’s and multi-nationals.

Steve concentrates on topics requiring a proficient level of communication. This covers the numerous management disciplines, sales (in all its various forms), telephone techniques, time management and communication itself whether by the written word, telephone or face-to-face. Steve is a fellow of The Institute of Sales & Marketing Management.