Customs & Excise Help Centre

Are you encountering issues or have questions regarding customs and excise?

We have a customs and excise professional on hand to help you with any query. Mark Rowbotham, our customs and excise expert, is a former Officer of HM Customs & Excise, and established his own Customs Consultancy in 1999.

Consultancy and advice is offered in the following areas:

  • Customs Compliance
  • Customs Planning & Management
  • Customs & Excise Duties
  • Excise Planning & Management
  • VAT
  • Import & Export Customs Procedures
  • Customs Duty Reliefs
  • Rules of Origin
  • Electronic Declaration Procedures – NES & CFSP
  • Training in Customs & Excise and Import / Export Procedures
  • European and North American Customs issues
  • Import / Export licences

In addition to arranging seminars and training sessions here at the Chamber Mark also offers in-house tailored audits for your company:

  • Customs/VAT Procedural Compliance Audits
  • Logistics Audits
  • Documentary & Procedure Compliance

These services are designed to ensure you are operating legally, cost-effectively and with success.

Our Expert

markMark Rowbotham advises on Customs & Excise issues, and delivers training course in all aspects of Customs & Excise Procedures and Management. He is qualified in International Business, Export Management and Statistics, and gained his Masters’ Degree in 1995. He is also a qualified linguist, fluent in French, Portuguese and Spanish. He has since worked as Customs Analyst in the international logistics sector before becoming an independent Customs & Excise Consultant in 1999. He has had several articles published in international trade magazines and journals on issues concerning Customs & Excise matters, and is a Chartered Fellow of the Chartered Institute of Logistics and Transport.

Please email your enquiry through to Mark at or telephone 0114 201 8888.