Marketing Services Terms and Conditions

Terms and conditions for marketing services via Sheffield Chamber of Commerce.

News Article

Terms and Conditions:

  • Sheffield Chamber reserve the right to decline an article if it is deemed unsuitable, if it is in the incorrect format or if it conflicts with our products and services. Sheffield Chamber also reserves the right to remove any previously approved content if it is later deemed to violate these terms.
  • Once your article is submitted it will remain pending until a member of Sheffield Chamber approves it. This can take up to 5 business days. 
  • Articles must take the form of news, opinion, advice, event or offers. This service is not available for ‘hard sale’ marketing.
  • Articles can include relevant links, infographics and video content. Video content must be hosted online by your own means and full embed code must be provided. Sheffield Chamber can not host your video for you. 
  • Articles are limited to one article per week from any one member organisation. 
  • You must own the rights to any images you upload, or you must have explicit permission from the copyright holder to use them. By submitting images, you confirm that you have the necessary rights or permission for their use. Sheffield Chamber will not be held responsible for any copyright infringement or legal claims related to the use of unlicensed or unauthorised images. You agree to indemnify Sheffield Chamber against any legal claims, damages, or costs arising from the use of such images.
  • For analytics relating to tracking and no. of clicks received, trackable URL links need to be provided – these links will be used in all digital activity where specified.

Event Article

Terms and Conditions

  • Sheffield Chamber reserve the right to decline an event if it is deemed unsuitable, if it is in the incorrect format or if it conflicts with our products and services. Sheffield Chamber also reserves the right to remove any previously approved content if it is later deemed to violate these terms.
  • Please note that Sheffield Chamber will not manage the registrations for member events. Therefore, please ensure to include detailed instructions of how to book and external URL or email. 
  • Once your event is submitted it will remain pending until a member of Sheffield Chamber approves it. This can take up to 5 business days. 
  • Event submissions are limited to one event per month from any one member organisation. 
  • You must own the rights to any images you upload, or you must have explicit permission from the copyright holder to use them. By submitting images, you confirm that you have the necessary rights or permission for their use. Sheffield Chamber will not be held responsible for any copyright infringement or legal claims related to the use of unlicensed or unauthorised images. You agree to indemnify Sheffield Chamber against any legal claims, damages, or costs arising from the use of such images.
  • For analytics relating to tracking and no. of clicks received, trackable URL links need to be provided – these links will be used in all digital activity where specified.

Offers

Terms and Conditions

  • Sheffield Chamber reserve the right to decline an offer if it is deemed unsuitable, if it is in the incorrect format or if it conflicts with our products and services. Sheffield Chamber also reserves the right to remove any previously approved content if it is later deemed to violate these terms.
  • Please clearly indicate instructions of how members claim the offer. 
  • Once your offer is submitted it will remain pending until a member of Sheffield Chamber approves it. This can take up to 5 business days. 
  • You must own the rights to any images you upload, or you must have explicit permission from the copyright holder to use them. By submitting images, you confirm that you have the necessary rights or permission for their use. Sheffield Chamber will not be held responsible for any copyright infringement or legal claims related to the use of unlicensed or unauthorised images. You agree to indemnify Sheffield Chamber against any legal claims, damages, or costs arising from the use of such images.

Opportunities

Terms and Conditions 

  • Sheffield Chamber reserve the right to decline an opportunity if it is deemed unsuitable, if it is in the incorrect format or if it conflicts with our products and services. Sheffield Chamber also reserves the right to remove any previously approved content if it is later deemed to violate these terms.
  • Please clearly indicate instructions of how members contact your business for more information. If this information is not provided, your opportunity will not be uploaded. 
  • Once your opportunity is submitted it will remain pending until a member of Sheffield Chamber approves it. This can take up to 5 business days. 
  • You must own the rights to any images you upload, or you must have explicit permission from the copyright holder to use them. By submitting images, you confirm that you have the necessary rights or permission for their use. Sheffield Chamber will not be held responsible for any copyright infringement or legal claims related to the use of unlicensed or unauthorised images. You agree to indemnify Sheffield Chamber against any legal claims, damages, or costs arising from the use of such images.

Dedicated Email

Terms and Conditions:

  • Artwork must be supplied to the Sheffield Chamber design team no later then 7 days before the scheduled sending date. If you fail to provide artwork, you are not guaranteed the ability to book another date within campaign term.
  • Sheffield Chamber reserve the right to decline an email if it is deemed unsuitable, or if it conflicts with our products and services. 
  • *Subject to the complexity of the email, additional design costs may apply.
  • A maximum of two rounds of amendments will apply. If further amendments are required, additional cost may apply.
  • You must own the rights to any images used, or you must have explicit permission from the copyright holder to use them. By submitting images, you confirm that you have the necessary rights or permission for their use. Sheffield Chamber will not be held responsible for any copyright infringement or legal claims related to the use of unlicensed or unauthorised images. You agree to indemnify Sheffield Chamber against any legal claims, damages, or costs arising from the use of such images.

Email Feature

Terms and Conditions

  • Artwork must be supplied to the Sheffield Chamber design team no later then 7 days before the scheduled sending date. If you fail to provide artwork, you are not guaranteed the ability to book another date within campaign term.
  • Sheffield Chamber reserve the right to decline an email feature if it is deemed unsuitable, or if it conflicts with our products and services.
  • You must own the rights to any images used, or you must have explicit permission from the copyright holder to use them. By submitting images, you confirm that you have the necessary rights or permission for their use. Sheffield Chamber will not be held responsible for any copyright infringement or legal claims related to the use of unlicensed or unauthorised images. You agree to indemnify Sheffield Chamber against any legal claims, damages, or costs arising from the use of such images.

Display Advertising

Terms and Conditions:

  • Complete artwork in correct format must be supplied to the Sheffield Chamber design team no later then 3 days before the scheduled booking date. Sheffield Chamber can provide a bespoke design service if required, however an additional cost may apply. If you fail to provide content, you are not guaranteed the ability to book another date within campaign term.
  • Advertisements cannot include audio.
  • Sheffield Chamber reserve the right to decline an advert if it is deemed unsuitable, or if it conflicts with our products and services. Sheffield Chamber also reserves the right to remove any previously approved content if it is later deemed to violate these terms.
  • Static or animated, all display adverts must be 150KB or smaller.
  • Animations need to be 15 seconds or shorter. Loops are aloud, but the animation length cannot exceed the 15 second in length.
  • You must own the rights to any images used, or you must have explicit permission from the copyright holder to use them. By submitting images, you confirm that you have the necessary rights or permission for their use. Sheffield Chamber will not be held responsible for any copyright infringement or legal claims related to the use of unlicensed or unauthorised images. You agree to indemnify Sheffield Chamber against any legal claims, damages, or costs arising from the use of such images.
  • For analytics relating to tracking and no. of clicks received, trackable URL links need to be provided – these links will be used in all digital activity where specified.

Website Home Page Advert (Content Spot)

Terms and Conditions:

  • Content must be supplied to the Sheffield Chamber design team no later then 7 days before the scheduled sending date. If you fail to provide content, you are not guaranteed the ability to book another date within campaign term.
  • Sheffield Chamber reserve the right to decline an article if it is deemed unsuitable, or if it conflicts with our products and services. Sheffield Chamber also reserves the right to remove any previously approved content if it is later deemed to violate these terms.
  • Articles must take the form of news, opinion, advice, event or offers. This service is not available for ‘hard sale’ marketing.
  • Articles can include relevant links, infographics and video content. Video content must be hosted online by your own means and full embed code must be provided. Sheffield Chamber can not host your video for you.
  • Articles must be provided in the correct format as outlined above. Content provided in pdf format can not be used.
  • A maximum of 3 featured articles can be live on the front page of the website at any one time.
  • Cancellations can be made up to two weeks prior to your scheduled sending date.
  • You must own the rights to any images used, or you must have explicit permission from the copyright holder to use them. By submitting images, you confirm that you have the necessary rights or permission for their use. Sheffield Chamber will not be held responsible for any copyright infringement or legal claims related to the use of unlicensed or unauthorised images. You agree to indemnify Sheffield Chamber against any legal claims, damages, or costs arising from the use of such images.
  • For analytics relating to tracking and no. of clicks received, trackable URL links need to be provided – these links will be used in all digital activity where specified.

Social Media

Terms and Conditions:

  • Sheffield Chamber reserve the right to decline content if it is deemed unsuitable, if it is in the incorrect format or if it conflicts with our products and services. Sheffield Chamber also reserves the right to remove any previously approved content if it is later deemed to violate these terms.
  • Artwork must be supplied to the Sheffield Chamber design team no later then 7 days before the scheduled commence date. If you fail to provide artwork, you are not guaranteed the ability to book another date within your campaign term.
  • You must own the rights to any images used, or you must have explicit permission from the copyright holder to use them. By submitting images, you confirm that you have the necessary rights or permission for their use. Sheffield Chamber will not be held responsible for any copyright infringement or legal claims related to the use of unlicensed or unauthorised images. You agree to indemnify Sheffield Chamber against any legal claims, damages, or costs arising from the use of such images.
  • For analytics relating to tracking and no. of clicks received, trackable URL links need to be provided – these links will be used in all digital activity where specified.

Last updated: 11/02/2025