Get it out! Get it back! Challenges of Last Mile Delivery

27th February 2018

Speakers: Matthew Jacques, Strategic Partnerships Director at Collect+ John Munelly, Operations Director, John Lewis Partnership Steph Tite Returns Manager XPO Logistics Chaired by Prof David Oglethorpe Consumers are purchasing more and more products online.

They want them delivered to locations convenient for them, which might be the home, the workplace or the local shop. If they decide they don't want the item, it then has to be returned through the reverse logistics network. This year's seminar will look at the challenges currently being faced by the industry in terms of 'last mile delivery'. Two of the industry's leading players will discuss the day to day trials of delivering retailer's promises, and getting the products back in an efficient and cost effective manner. Refreshments will be provided. Book online now or contact Membership Services, Tel: 01536 740104 or email: membership@ciltuk.org.uk quoting the event code: SYKG0336 Cost: Member: Free; Non-Member: Free