How CRM can help Charities and NFPs grow

23rd March 2016

Introduction Most people associate Customer Relationship Management (CRM) with Companies rather than Charities and not-for-profit's (NFP).

The challenges now facing the Third Sector has made organisations take a more business-like approach to managing relationships with their stakeholders. Third Sector organisations are now looking to CRM best practice so they can: Improve internal communications so all staff can make quicker and better decisions Improve external communications to engage and retain sponsors, donors and volunteers Better understand who donates, how much they donate, when they donate and why they donate Work more efficiently by automating repetitive tasks and procedures How to identify that you might have a problem You have lots of different spreadsheets and databases to manage your data. Individual people working in 'silos' have their own data. You can't easily identify and target messages for donors, sponsors and volunteers through multiple channels. You find it difficult to identify where funding comes from, why people donate and how it breaks down You need to increase funds. Who should attend this workshop? Directors and managers in Third Sector organisations in Sheffield City Region. Organisations who have 5 or more staff, 40 or more volunteers, donors and sponsors. Organisations who wish to increase revenue or release more revenue for service delivery. Timings 10:00 - 10:15   Registration and introductions • 10:15 10:35   What is CRM and why is it relevant to Charities? • 10:35 10:55   How CRM can help you grow • 10:55 11:05   Questions and Coffee • 11:05 11:15   CRM Demo • 11:15 11:35   Case study • 11:35 12:00   Questions and Coffee Cost: Free WHENTuesday, 12 April 2016 from 10:00 to 12:00 (BST) - Add to Calendar WHEREAizlewood's Mill - Nursery St, Sheffield S3, United Kingdom - View Map To Book - CLICK HERE

You might also be interested in

Local Businesses List Cleanliness, Safety and Retail As Their Top Priorities For Improvement in South Yorkshire’s Civic Centres

Mon 8th July 2024

Safety, cleanliness and the quality of retail have all been cited by South Yorkshire businesses as top priorities for their local urban cores. This is according to the recently-published findings of the Town and City Centre Survey.

BCC Quarterly Economic Survey: Business Confidence Continues To Tick Up in Q2

Mon 8th July 2024

The BCC’s Quarterly Economic Survey – the UK’s largest and longest-running independent business survey – shows measures of business confidence and business conditions slightly improved in Q2 2024, albeit from a very low base.

Bank Seeks Further Evidence Before Rate Cut

Mon 1st July 2024

David Bharier, Head of Research at the British Chambers of Commerce reacts to the Bank of England’s latest interest rate decision

BCC DIRECTOR GENERAL SHEVAUN HAVILAND: STOP TREADING ON EGGSHELLS AROUND EU TRADE

Mon 1st July 2024

Director General of the BCC, Shevaun Haviland, has urged the next Government to stop treading on eggshells around trade with the EU if it wants to grow the UK economy.