insight6 - Customer Experience Specialists

3rd April 2019

Are you an ambitious and passionate Business Owner, Managing Director, or Marketing Director, who often say you have a good business and good people, but you get: Frustrated as the team are not always delivering to the standards set Concerned as you need to retain and gain more customers Anxious as face to face, phone interactions and web enquires are handled well with existing and potential customers, but you are missing out on money, as opportunities are lost If any of the above resonates with you, then I would love to meet you This is a 'no cost' offer to the first 10 businesses who respond.

What can you expect? We will look at stage 1 of our ICX6 Customer Experience Model -Inspire where you are provided time out of your business, to plan, prepare and think about what your customers and your team, see, feel and hear NOW in your business, to then look at what they will see, feel and hear in the FUTURE. If you deliver a good to great Customer Experience now, what plans do you have in place to keep improving in the future? You will go away with ideas and thoughts on how to keep improving, which helps you to stay ahead of your competitors. If you wish to know, please contact me on 07901 547595, or email michelle.rust@insight6.com about insight6 insight6 is the Customer Experience (CX) specialist with a team covering the entire UK and Ireland. We work with over 1200 clients to measure, through our range of CX tools, the entire end-to-end customer journey. Customer Experience is fast becoming the number one reason why a customer would choose your business and by 2020 it will overtake price as the key brand differentiator. Using our unique icx6 model, insight6 can partner you to map, train and motivate your team to provide an unforgettable customer experience. When you work with insight6, transformation comes as standard.

You might also be interested in

Local Businesses List Cleanliness, Safety and Retail As Their Top Priorities For Improvement in South Yorkshire’s Civic Centres

Mon 8th July 2024

Safety, cleanliness and the quality of retail have all been cited by South Yorkshire businesses as top priorities for their local urban cores. This is according to the recently-published findings of the Town and City Centre Survey.

BCC Quarterly Economic Survey: Business Confidence Continues To Tick Up in Q2

Mon 8th July 2024

The BCC’s Quarterly Economic Survey – the UK’s largest and longest-running independent business survey – shows measures of business confidence and business conditions slightly improved in Q2 2024, albeit from a very low base.

Bank Seeks Further Evidence Before Rate Cut

Mon 1st July 2024

David Bharier, Head of Research at the British Chambers of Commerce reacts to the Bank of England’s latest interest rate decision

BCC DIRECTOR GENERAL SHEVAUN HAVILAND: STOP TREADING ON EGGSHELLS AROUND EU TRADE

Mon 1st July 2024

Director General of the BCC, Shevaun Haviland, has urged the next Government to stop treading on eggshells around trade with the EU if it wants to grow the UK economy.