Official Opening of Customer Care Centre

13th April 2012

Our continued success in obtaining Long term contracts with, South Yorkshire Housing Association a 7 year planned and reactive partnering contact / Yorkshire Housing Association a 5 year void and maintenance framework agreement / Arches Housing Ltd out of hours emergency repair contract, and along with other local and regional clients,  has enabled our company to invest in the future of the company as a customer centric buildings & maintenance service provider.

Commitment to this strategic vision alongside our prudent growth strategy, in what has been a difficult economic environment for many businesses, has enabled us to invest in a 'best-in-class' customer service centre right here in Sheffield, that is specifically designed to cater for our planned and reactive maintenance works. Employing over 100 staff, ranging from site engineers, works planners, contract mangers and estimators, enables us to cover the whole range of disciplines required to meet the needs of our clients. Our commitment to a highly skilled workforce remains pivotal to our growth strategy by way of investing in training and apprenticeship programmes to ensure we remain ahead of the competition. As a corporately responsible employer, our modest and stable growth strategy continues to deliver success with an increase in staffing levels of 15% to coincide with an increase in turnover of 20%. We remain committed to the future success of our business and the continued success of that of our clients. The Lord Mayor of Sheffield Dr Sylvia Dunkley who officially opened the new customer care centre commented; I was very pleased to be asked to officially open Burngreave Building Company's new customer care centre.  I was very impressed with the range of disciplines they provide and their commitment to training and customer service.  They are a great Sheffield success story.  

You might also be interested in

Department for International Trade confirm preferential tariff rates on UK exports to Chile

Thu 21st January 2021

The Department for International Trade have confirm that, as of 12 January 2021, preferential tariff rates on UK exports to Chile, as set out in the agreement, are being applied.

Laptops for Kids: Help support young people in Sheffield

Tue 19th January 2021

4,500 secondary school children in Sheffield do not have access to a computer to carry out their schoolwork. These children are in danger of significantly falling behind in their education.

BCC welcomes improvements to Prompt Payment Code

Tue 19th January 2021

Suren Thiru, Head of Economics at the BCC, comments on reformed prompt payment code

The end of transition. Help is at hand!

Tue 19th January 2021

At precisely 11.00 pm on the 31st December 2020, the United Kingdom left the European customs union and the single market.