One2Call Strengthens Customer-Focused Team with Two New Appointments

9th July 2026

One2Call welcomes Gabriel Williams and Rebecca Masters to enhance customer support and success, reinforcing our commitment to outstanding service and relationships.

We're delighted to announce the arrival of two new team members at One2Call, as Gabriel Williams joins us as Commercial Account Manager and Rebecca Masters joins as Customer Success Manager.

These appointments reflect our continued investment in delivering an outstanding experience for our customers and ensuring businesses receive the support, guidance, and relationship management they need to get the most from their technology.

Welcome Gabriel Williams, Commercial Account Manager!

Gabriel joins One2Call with a strong background in account management and customer relationship development. Over the last four years, he has built extensive experience helping customers achieve their goals while continually expanding his commercial knowledge and expertise.

Throughout his career, Gabriel has demonstrated a passion for learning, embracing new challenges, and building long-term relationships based on trust and value. In his new role, he will work closely with customers to understand their business needs, ensuring they receive the right support and strategic guidance from One2Call as they grow.

Speaking about his first day, Gabriel said:

"I'm looking forward to meeting the team, getting to know our customers, and throwing myself into a new challenge. It's always exciting starting somewhere new, and I can't wait to see what the future holds."

Welcome Rebecca Masters, Customer Success Manager!

We are equally pleased to welcome Rebecca Masters to the One2Call team as our new Customer Success Manager.

Rebecca brings years of experience supporting customers and building lasting relationships. Her customer-first approach, combined with a passion for helping businesses succeed, makes her a perfect fit for our values and the way we work.

As Customer Success Manager, Rebecca will play a key role in ensuring our customers achieve maximum value from their partnership with One2Call. She will work proactively with customers to understand their objectives, support their ongoing success, and help deliver the excellent service experience we're known for.

Rebecca said:

"From the moment I met the team, I knew this was somewhere I wanted to be. I'm looking forward to building great relationships with our customers, working alongside an amazing group of people, and getting started on what's set to be an exciting new chapter."
Continuing to Invest in Our Customers

As One2Call continues to grow, investing in both customer success and account management remains a key priority. Strong relationships are at the heart of everything we do, and bringing talented people like Gabriel and Rebecca into the business helps us continue delivering the personal, proactive service our customers expect.

We're excited to see the contributions they will make and the relationships they will build with our customers in the months and years ahead.

Please join us in welcoming Gabriel and Rebecca to the One2Call team. We're thrilled to have them on board and look forward to an exciting future together.

Welcome to the team, Gabriel and Rebecca!