Research Reveals Key Technology Concerns For Small Businesses

24th December 2013

Study Reveals SME Focus On Issues Including Flexibility And Security Data protection and flexibility have been identified as key concerns for small businesses when it comes to their technology and IT needs, according to a new study.

Research by hosted desktop service provider WeWorkEverywhere revealed that 67 per cent of SMEs regard security and data protection as top issues when it comes to their IT systems, ahead of upgrading or maintenance costs. In addition, 34 per cent revealed concerns about being able to access files and documents remotely, as well as 22 per cent feeling they suffer from a lack of productivity when working away from the office due to limitations with systems. However, despite the findings, only 13 per cent of those polled said they had never worked remotely. Richard Reggel, head of cloud services at WeWorkEverywhere, said: -Demand is growing for reliable, scalable and flexible IT systems that can support the rapidly changing needs of today's SME businesses. -For SMEs both cloud technology and enabling remote working are key focus areas as we move into 2014. Steve Beahan, Partner at the Sheffield office of Irwin Mitchell, said: -This research highlights how the changing nature of business and demand for more remote working brings technological challenges related to issues such as access to key applications and data protection. "However, it is important to remember that such issues also create legal issues which small businesses need to be in a position to deal with. "For example, allowing employers to work remotely is reliant on having employment policies in place which emphasise what is expected of them when they undertake such activity. In addition, data protection is a complex area of law and businesses of all sizes need legal advice to ensure they are complying with all of their responsibilities in this regard. "Many small businesses are in a prime position to take advantage of opportunities in the coming months as the economy improves, but they can only take such steps if they are properly prepared. The right legal support is key to this."