Small steps set Steve on his path

25th January 2017

Steven has been a client at Bens Centre (outreach) since 17/10/14 where I would regularly sit and chat to him and provide him with a sandwich, a hot drink and warm clothes.

At this time Steven was -a bit lost in life, he had been sanctioned and was not receiving any benefits and had lost faith with his probation worker and was failing to attend appointments. He also did not want to spend time at his house (TASC housing) as his house mate was constantly drunk and leaving the doors unlocked and this made Steven feel vulnerable in his home, there had been a few burglaries and a few strangers being invited to the house. I made contact with Steven's probation worker and we agreed to work together to make Steven feel safer, I was also able to reassure probation services about the nature of his breach and explain that he was staying on the streets and was not seeing the letters they were sending him. I investigated Steven's benefit situation was able to inform him about his deductions and put his mind at rest about what his monetary situation was and how long it was before his benefits would return to normal. We spoke at length about Steven's household and I feel he benefitted from being able to get his worries off his chest. Steven later agreed to come to our lunch club where he can get a hot meal and support; he has attended every day since. We have applied for grants and crisis loans and eventually got on top of Steven's finances. Steven talks to us openly about his troubles and I feel he has become more and more comforted by our support and listening ear. We have been working closely with Steven's housing and probation workers as he sometimes feels overwhelmed working with the two agencies and feels there is a -power struggle between them and is not sure which direction to follow. Steven has asked us to attend a couple of different meetings as support workers and help him to understand what is expected of him. Steven is now aiming to be referred into the phoenix rehab program and again has asked us for our support, we have accompanied him to meetings about this and feel he has a good idea of what is ahead of him and he feels he is not being -pushed into a corner. We are now working with Steven to prepare him for his time in phoenix house and to keep him well and supported whilst he is on the waiting list. Steven has expressed an interest in volunteering at Ben's Centre when he comes out of phoenix house and is able to help others when they are at their most vulnerable. Everyone needs a different helping hand; Ben's Centre works with you and always for you. We are keen to lend a hand or an ear 15 North Church Street, Sheffield, S1 2DH Phone Number 0114 2799961 Mobile 0771897086

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