The Import Process

If you are new to import or keen to gain a greater understanding of the UK border operating model, then join us for this training session which focusses on the mechanics of the import process.

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Non-member Price: £280.00 (ex VAT)


Course Overview:

In 2021, the UK’s new border operating model saw the introduction of phased import procedures for goods arriving from the EU, with a temporary range of easements for businesses.  Since then, further import controls have been introduced alongside new technological platforms and customs legislation.   However, 2024 sees the implementation of the latest Border Target Operating Model which has implications for all traders.

All too often, companies are unaware of the legal obligations of the importer of record for 3rd country imports into the UK customs territory.  This includes anything arriving from the EU since 1st January 2021, when many companies became importers for the first time.

Legal responsibility is not something that can be delegated to an agent or freight forwarder.  They can act on your behalf, but the ultimate responsibility is with the importer.  There are clearly defined import procedures and an array of customs and compliance requirements.  Furthermore, you need to understand how your purchasing decisions may impact on the origin of future international sales shipments.

If you are new to import or keen to understand the implications for your business of the latest border target operating model, then join us for this training session which focusses on the mechanics of the import process.  In an interactive environment, we will explore the import journey into the UK and key issues you need to consider.


  • Key terminology
  • The import process
  • The UK Trade Tariff
  • Incoterms in context
  • Customs procedures for import
  • The Border Target Operating Model
  • Customs valuation
  • Management of duties and VAT
  • Customs authorisations and special procedures
  • Compliance considerations



Delegates will leave with comprehensive course notes, reliable reference sources,  and, most importantly, greater confidence in their understanding of the import process and how to make imports as frictionless as possible.  They will also understand customs paperwork, procedures and key compliance issues.

This course is suitable for staff within an organisation that have a responsibility for purchasing, logistics, finance and compliance.

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This course will be given by

Becky Stark

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